Delivery

All of our deliveries are sent tracked, some may require a signature upon delivery.

Delivery to the United Kingdom

Standard Delivery - 3.00 GBP (3-5 working days)

Next Day Delivery - 7.00 GBP (orders before 12pm)

Delivery to the European Union

Standard Delivery - 15.00 GBP (8-10 working days)

Delivery to the USA

Standard Delivery - 15.00 GBP (10-15 working days)

Delivery to Anywhere else

Standard Delivery - 20.00 GBP (10-15 working days)

Returns

Not happy with your order? We’ll happily offer a full refund (Exc. postal costs) providing the candle(s) and packaging is in the same condition as it was delivered.

In order to return your order please email hello@studio-23.co.uk to receive further instructions and a return delivery address.

Please Note:
It is you, the customers responsibility to ensure your order is returned to us in the same condition as it was delivered. We reserve the right to reject a refund failing inspection. It is also you, the customers responsibility to cover the costs of the return delivery, we are unfortunately unable to reimburse these costs in addition to the initial delivery costs charged. We strongly recommend using a reputable tracked courier service for your own assurance and advise to retain proof of purchase.

Any further questions regarding delivery or returns, get in touch.